Privacy Policy
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how Tracking Collar ("we", "our", or "us") collects, uses, shares, and protects information from users of our product.
1. Information We Collect
a. Personal Information
We may collect the following when you use our product or interact with our website:
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Name, email address, phone number
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Shipping/billing address
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Payment information (processed securely via third-party providers)
b. Device & Location Data
To provide GPS tracking features, our collar may collect:
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Location data from your device
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Device information (type, operating system, unique IDs)
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App usage analytics
c. Automatically Collected Information
We may use cookies or similar technologies to collect:
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Browser type, IP address
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Access times and referring URLs
2. How We Use Your Information
We use collected data to:
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Provide and support collar tracking services
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Communicate with you about your order or account
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Improve our website, app, and user experience
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Ensure product safety and technical functionality
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Comply with legal obligations
We do not sell your personal information.
3. Sharing Your Information
We may share your information with:
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Service providers (e.g., shipping, payment processors, cloud storage)
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Legal authorities when required by law or to protect our rights
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Business transfers in the event of a merger, acquisition, or sale of assets
4. Your Choices
You can:
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Access or update your information by contacting us
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Opt out of marketing emails at any time
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Disable location services via your mobile device (note: this may limit tracking functionality)
5. Data Retention
We retain your data only as long as necessary to:
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Provide our services
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Fulfill legal, accounting, or reporting obligations
6. Security
We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no system is 100% secure.
7. International Users
If you are accessing our services from outside the United Kingdom, you consent to the transfer of your information to our servers located in the United Kingdom.
8. Updates to This Policy
We may update this Privacy Policy from time to time. We’ll notify you of significant changes through our website or app.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us via email at
